FCI's patent-pending solution, Adjuster's First Contact (AFC), is a comprehensive end-to-end technology solution that saves time, reduces costs and helps predict the future. With FCI, Insurance Companies can run their field operations in the cloud, allowing them to streamline operations and cut costs.

Security and availability are the most critical elements in any system that contains your valuable business data. You need to assure your customers that their information is safe with you - and you need the assurance that your company data is both secure and accessible with FCI.

FCI has been developed and implemented with multiple layers of data redundancy for comprehensive security and business continuity. We embrace a three-part vision of security: availability, integrity, and confidentiality.

Coupled with our high-end business practices, you can be assured that your data is accurate, accessible and secure.

Information Security	Scalable Solutions	Seamless Integration

• FCI Business Software Suite - FCI is the industry's first and only online insurance business software suite that supports the entire claims process from customer relationship management (CRM) to enterprise resource planning (ERP) and actuarial forecasting. FCI enables better, faster decisions through real-time business intelligence and dashboards.

• SheerPower 4GL® (SP4GL) and Advanced Database Engine (ARS) -Through our partnership with Touch Technologies, Inc., FCI has been developed with a proprietary, highly secure, efficient and fast programming language and integrated database. The language itself allows the full flexibility required to develop FCI to meet any specific needs of the application. ARS is faster than any other database engine. It can access in excess of 50,000 records per second. ARS easily handles database tables in excess of a billion rows (records). ARS includes a trade-secret, high-performance, shared-access (locking) system that efficiently handles multi-user access to all ARS data. Parts of the SheerPower 4GL technology are U.S. patented and patent-pending.

• Secure API Environment - FCI develops highly secure API's to assist Insurance company database integration. With the intense timeframes associated with catastrophic events, FCI can integrate new Insurance clients quickly and securely.

• Data Security - For many companies, the level of security and availability, disaster recovery, and back-up provided by a software-as-a-service provider far exceeds that which they can provide themselves. FCI provides multiple layers of data protection to ensure your business information security.

• GIS Technologies - FCI utilizes the latest in GIS technologies to empower users with location aware utilities. These easy-to-use tools provide field adjusters more information to plan and execute claim inspections and processing quickly and more efficiently.

• SaaS Infrastructure & World Class Data Center - Take advantage of FCI's always-on SaaS infrastructure and world-class data center, which were developed with multiple layers of data redundancy and deliver comprehensive security and business continuity for the applications running on FCI's infrastructure.

• Availability - FCI provides the access to your data that your company relies on in real-time, so you can rest assured that your business can run seamlessly, even in the face of unexpected outages or catastrophic events.

• Business Practices - FCI's commitment to the highest standards in business ethics assures our customers the integrity they expect, legally and personally. Our business policies support your ability to assure your customers of the same high standards to which we adhere.