GIS Claim Stats

Boots on the Ground

Information, Oversight

Independent Adjusting Companies (IA Firms) or Claims Service Companies are the backbone of the Catastrophic Insurance industry. Without them, Insurance Companies would not have the manpower to appropriately adjust to the volume of claims received during a catastrophic storm event. It is their “at will” employees that meet the state mandates for “initial contact after the loss”, triage the claims, set reserves, inspect damages, write up repair estimates and file the final reports on the damages sustained. The FCI platform enables IA firms to meet their client’s (the Insurance Company) mandates and directives by efficiently gathering and thoroughly organizing all of the required information to meet those directives.


For the IA Firm using the FCI platform, their adjusters will be vastly more efficient than their competitors because FCI will be gathering and organizing the critical initial contact data and providing them with simple tools to map, schedule and even view images of the damaged properties prior to inspection. FCI allows IA Firms to make more money with its streamlined and thorough initial claims contact process, and through the greater efficiency and accuracy of their field adjusters when investigating and closing claims.


For an adjuster, it can take up to several days at the beginning of any storm to make the “initial contact” with all the affected insureds, find a place to live and organize our workload. With FCI taking care of the “initial contact” aspect and organizing claims, every adjuster will have a leg up on completing these important tasks.

By the time an adjuster is on location and has gone through orientation: • They can easily pull up their claims and sort them by Zip+4 • They can see on their dashboard all claims mapped by location • They can use a simple questionnaire to gather crucial information • They can triage their claims and know who to see first • They decide exactly where to live to be close to their claims

FCI frees up supervisors time to examine more files and work on problem claims. If their adjusters’ work product is more consistent and accurate, and all the important information is pre-validated, the supervisor will have more time to work on the other problems that can arise during a catastrophic event.

Whether you are contracting FCI directly or using our service through one of our Insurance Company clients, the additional support you will be providing to your Insurance Company sets you apart from all other IA Firms.

With FCI, the IA Firm’s adjusters will close more claims, more efficiently and more accurately, allowing for an increased completed claims count from their Insurance Company client.