Additionally, FCI provides the Insurance Company a better understanding of the actuarial costs of the storm. We have researched the industry and found there was no service that combined such critical information.
FCI incorporated in 2007 and created our flagship application, Adjusters First Contact (AFC). In 2008 we were granted a non-provisional patent (U.S.P.T.O. application #12/100,404) for the “Method and System for First Responding and Expediting Initial Contact and Validation of Essential Data after a Catastrophic Loss”.
FCI partnered with Touch Technologies Inc. (TTI) in 2007 to utilize their sophisticated proprietary programming language (SheerPower 4GL®) and its database ARS (Advanced Record Systems), and vast experience in complex and secure software application development. Parts of the SheerPower technology are U.S. patented and patented pending.
Our first release in 2008 focused on the automation and collection of initial claim information. In 2009 we implemented GIS technologies which allow us to dynamically map and schedule adjuster inspections, thereby streamlining the parts of the business that take the most time. Our last release expanded our end-to-end strategy, allowing FCI to enhance the Business Intelligence (BI) processes required for Insurance companies to collect and validate actuarial information in real time.
With FCI, we are now positioned to help Insurance and Independent Adjusting companies deliver excellent customer service while their adjusters are familiarizing themselves with a storm. Additionally, we have found that our solution will decrease the vulnerability of public adjusting, mitigate the conditions that create unnecessary lawsuits, and generally result in a better overall customer experience. The FCI solution captures the entire claims process and delivers data in real time to Insurance Company leadership. This data allows Insurance Companies to validate actuarial projections and modify forecasts during the initial phase of the claims process.